Shipping and Returns
SHIPPING UPDATES: PLEASE KNOW THAT ALL ORDERS WILL BE SHIPPED.
We're currently experiencing shipping delays due to large order volumes. The remaining February orders will receive tracking information on Tuesday, March 12 and will begin shipping out the following day.
Please know that we're working 6 days a week to insure you recieve your order as soon as possible.
Thank you all for your patience during this time
If you have any questions or concerns, please email me directly at breedlovebeautyco@gmail.com with your order number in the subject field
All Sales Are Final
We ask for a minimum of 7-10 business days for order processing and shipping.
Please allow 14 business days if you ordered during a sale or up to 4 weeks if you ordered during the Black Friday Holiday Season for processing.
Once processed (7-10 business days), your order is shipped (3-5 business days to get to you).
Shipping:
Orders are shipped using the United States Postal Service (USPS) or UPS, Monday through Friday. In the case of a holiday, orders are shipped on the next business weekday. If product is out of stock please allow 7-10 business days for products to be processed and shipped out. When shipped, you will receive an email containing your order tracking information.
PROCESSING REFERS TO HOW LONG IT TAKES FOR US TO MAKE THE PRODUCTS. ALL OF OUR PRODUCTS ARE MADE/FILLED TO ORDER. NOTHING IS MASS PRODUCED LEADING TO SLIGHTLY LONGER PROCESSING.
PRE-SHIPMENT OCCURS WHEN WE HAVE PRINTED YOUR LABEL. WE OFTEN PRINT LABELS EARLY IN THE PROCESSING RANGE, FULFILL ORDERS ACCORDINGLY AND DO A MASS PACKAGE DROP OFF LATER IN THE WEEK. IT IS POSSIBLE THAT YOUR PACKAGE CAN REMAIN IN PRE-SHIPMENT FOR UP TO A WEEK.
*Please note that business days for shipping and processing times do not include weekends (Saturday & Sunday) and holidays. Processing time is an "additional" time frame separate to your shipping method of choice.
International Shipping:
All international customs, taxes, and other fees are the responsibility of the customer. The cost will vary by value and country, so please be aware of what to expect before purchasing. Refunds are not given if a package is refused due to customs fees or any other reason.
Replacement Items:
If an item arrives damaged, please let us know within seven days, and I will ship a replacement item to you. Sending photos of a damaged item/package helps me improve any shipping issues and is greatly appreciated.
RETURNS
All sales are final unless an error occurred on the behalf of Breedlove Beauty Co.
No returns will be provided or discounts will be provided for missed sales.
Due to the nature of Breedlove Beauty Co. products, we are unable to accept returned products. If there’s an issue with your order or you are not satisfied, we will happily work with you to find a solution.
If your order is returned to us due to incorrect address or error on your part, there's a re-shipping fee that will be charged in order for us to reship your order.
Product Information:
Products and product information are not intended to treat, cure, prevent or diagnose any medical condition. If pregnant or nursing, or are concerned about a particular health condition, please consult your physician before using products containing essential oils.
If your tracking information states that your package was delivered and you have not received it, you must address this with the United States Postal Service at 1 (800) 275-8777. Breedlove Beauty Co. does not hold responsibility for packages that are delivered. We do not issue refunds for packages that state being delivered.
“Please keep in mind, we are a SMALL business. All items are hand crafted. Please allow time for your item to be consciously made, packed with love and carefully dispatched.
If you have any issues, questions or concerns about your order, please email us at customercare@breedlovebeautyco.com